If you are not able to view your website after you upload your site content, here are a few things you can check.
1. Verify your upload directory
You must upload files to the appropriate directory in order for your website content to display. Depending on your FTP client, you may be asked for a “home” or “start” directory. Our hosting service does not require this information, so you should leave that field blank. If your client requires a value, enter a single forward slash (i.e., /) for Linux accounts or a single forward slash followed by your hosting name (i.e., /) for Windows accounts.
2. Verify your home page file name
When your domain name is typed into a Web browser, the default home page should display. This page must have a name that our hosting servers support. Depending on your account type, your order of precedence for default files may vary slightly. For Windows & Linux Hosting, default file names are as follows
Windows
- default.asp
- default.html
- default.htm
- default.aspx
- default.php
- default.shtml
- default.shtm
- index.html
- index.htm
- index.asp
- index.php
- index.shtml
- index.shtm
- home.html
- home.htm
- home.shtml
- home.shtm
- welcome.html
- welcome.asp Note: PHP files are not supported on IIS6 shared hosting account
Linux
- default.html
- default.htm
- index.php
- index.shtml
- index.html
- index.htm
- home.html
- home.htm
- index.php5
- welcome.html
- welcome.htm Note: Linux hosting file structures are case sensitive.
3. Refresh your Web browser
Browsers can cache Web pages. To clear the cache and refresh your page, press CTRL F5 for Internet Explorer, or press CTRL R for Firefox.
4. Ensure your DNS is pointed correctly
If you registered your domain through Hosting Column, your DNS records were updated when you set up your hosting account. If you registered your domain name elsewhere, confirm that you’re using the appropriate nameservers. The nameservers you use depends on when you set up your hosting account.
5. Solve Image Problems
If your images are not displaying, make sure that the directory where they are located and the image page specified in your code match exactly. Additionally, Linux accounts are case sensitive. For example, if the name of your image is MyImage.jpg and the path in your code is myimage.jpg, the server cannot locate your image.
6. Correct broken site links
If you developed your website locally, your code should adjust for the environment change that occurs when you upload site content. Web page URLs, image paths, and database names can all be environment-sensitive.
We recommend that you use relative URLs when referencing Web pages. Relative URLs identify a Web page in relation to, or in the context of, the current page. Because they do not reference the domain name, relative URLs do not require modification when changing environments.
Thanks for visiting. For queries and suggestions, emails are welcome at learnweb@hostingcolumn.com.
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